Phone: 509-962-7201
Address: 501 N. Anderson Street, Ellensburg, WA 98926
Website: ellensburgwa.gov/800/Utility-Account-Services

The City of Ellensburg contracts with HopeSource to qualify low-income senior and disabled customers for the discounted rates.
Customers need to apply through HopeSource: hopesource.us/services click on Apply for Assistance. HopeSource staff can be reached at 509-925-1448 and 602 W. 3rd Avenue.

• Call Customer Service at 509-962-7201 to make payment arrangements
• Ask for financial help from friends, relatives, or church
• Contact FISH Food Bank located at 1513 North B Street
• Our community partner, Hopesource, typically operates an energy assistance program from early October or November and continues until April or September, depending on available funds and your utility provider. Visit Hopesource for additional information about the types of assistance offered.